Call Center Services

Call Center Servies
Our call center provides 24/7 specialized customer service for any situation your company may need. Our Service Reps and Claim Intake specialists are trained to your specific needs and deliver customer satisfaction every time. From general messages to FNOL’s, Team One’s Call Center can manage and direct any amount of traffic. With three (3) locations in Texas, we can ramp up to any amount of calls your company may experience. During Florence and Michael, we fielded over 14,000 calls within the first two weeks of each event.

Call today for pricing and review.
  • First Notice of Loss
  • General After Hours
  • Phone Rotation during busy days
  • Weekend and Holiday
  • Catastrophe Roll Over
  • Customized Script
  • Integration into Claims Portal
  • Claims Automation
Team One Insurance Services is your resource for tough challenges or day to day claims support throughout the United States. Our entire team understands the importance of developing long-term partnerships with our clients. This principle has allowed our company to build a strong foundation within each and every client we serve.

Team One offers claims services to insurance carriers, self-insured's, brokers and governmental entities. Recognizing that every client is different, we operate by ongoing collaboration, regular course checks and consistent file reviews in order to meet the needs of our clients. Our objective is to become an extension of your staff, thus adopting your objectives as well.


Get started with Team One today to access the latest employment and training opportunities.